Age Gap Exchange

I didn't make a post about it here because I'd already been whining about it everywhere else, but last week on Monday, I got a package I'd ordered -- torn and empty. Just a torn, empty envelope that the delivery guy was like, shrug about and ran off without even telling me what I could do about it. So I went to the physical store and they said they couldn't do anything about online orders, and then called the delivery company and they opened a case, then they closed that case on Tuesday. I had to call the online store then and in fairness, everyone was nice about it, but as the days passed I got more and more frustrated, and I basically lost the entire week to paralyzing anxiety (compounded by my mom suddenly pointing out that she was for real running out of money, despite having asked her a million times to keep me updated precisely so it wouldn't shock me into paralyzing anxiety). Even emailing to ask for updates only got me an automated message.

Since it still wasn't resolved this Monday, I called again, and at least I got actual information out of the person who responded -- they'd been waiting (allegedly, but I believe it) for the delivery company to get back to them about their search for the items I ordered, and the delivery company was taking its sweet goddamn time. Apparently they HAD received my emails and tried to fast-track it for my sake, and I finally got a bit of a timeline -- that if the delivery company didn't find the stuff in 48 hours, they'd process a refund. I did not think the delivery company would find the stuff, to be honest, because it looked far more like "someone ripped this open and stole the contents" than "the paper caught on something and ripped and everything fell out." But okay.

So finally today I got a resolution and I should be getting the money back in the account I paid from (my Wise.com account, which I mostly got just so a specific friend of mine can send me money, because for some bullshit US/Canada sync reason they couldn't keep doing it through Paypal) soon, I hope. The upside is they still seem to have the one item I was afraid I wouldn't be able to order again, and also it's on sale now. So I may end up saving money.

I'm still boggled about a delivery driver just giving somebody an empty package, like what kind of policy has to be in place for that to happen? That's fucking weird. But at least I no longer need to be worrying about it.